West Black Sea Tour:
You can see canyons, waterfalls, historical castles and taste the Western Black Sea Cuisine with our 4 Nights and 5 Days Western Black Sea Tour, where you will witness every shade of green and plenty of oxygen. We are going to Yedigöller, famous for its natural scenery. You can review our tour to experience this fascinating atmosphere. Our itinerary is attached.
Tour content link: https://www.ayasisostravels.com/en/page/istbtkrdnz-1
This destination is organized as a ............. accommodation tour.
Child discounts can be applied with two adults.
Our guide can make changes in the course of the program, provided that the program is fully realized. Our tours are generally a whole with hotel, bus, plane tour program and guidance services and cannot be considered separately.
Children aged 0-6 may not be provided with beds in hotel accommodation.
There is no charge for children between the ages of 00-1.99 on Bus Tours. If a seat on the bus is requested for children, the price for children aged 02-06 is applied.
In triple rooms, the 3rd bed may not be as comfortable as a normal bed. Depending on the situation, the hotel can give our guests a pull-out bed or a sofa bed.
Every individual over the age of 2 is required to take a seat on the bus.
Transportation, accommodation, sightseeing trips etc. not used in the tour. Rights are non-refundable.
Seats cannot be promised at the time of reservation. Seat numbers are determined according to the order of the reservation date. Guests who buy the tour early are entitled to sit in the front.
Gradual price application is valid on all tours. As the occupancy of the tours increases, the tour prices also increase. In case of price changes after the date of purchase, the guest cannot claim the difference.
In Airplane Tours, Ayas Turizm, depending on the density and not disrupting the program; reserves the right to change the airport, airline company and flight time. In case of airport changes, Ayas Turizm has to provide free shuttle service to its guests.
Extra Tours depart depending on the number of people. If an extra tour does not take place, the guest is not entitled to compensation. In this case, Ayas Turizm has no responsibility. Extra Tour prices may vary. In this case, the date on which the tour departs is taken into account, not the date the guest bought the tour. The extra tour price during the tour period is valid. The guest accepted this and bought the tour.
The hours specified in the tour program are calculated according to normal weather and road conditions, and Ayas Turizm is not responsible for possible delays, and the guest has no right to compensation.
Changes can be made in tour accommodation areas and hotels, provided that they meet the same standards according to the density. All rooms are made by hotel officials and Ayas Turizm has no sanctions regarding the issue.
Accommodation in the Weekend Accommodation Tours has the standards of city hotels. There is no obligation to have local food in the hotels, it serves as a set menu or open buffet.
Due to the intensity of the program during the tours, ATM, exchange office, etc. Since it is not always possible to find it, it is useful for our guests to be prepared for this situation.
Local economic menus have been created for lunch. Tables divided into groups are used for lunch and dinner, depending on the density of the region.
Ayas Turizm is not responsible for the tours that cannot be made before or during the tour due to weather conditions.
The minimum number of participants for the movement of the tour is foreseen as 16. Ayas Turizm reserves the right to cancel the tour if there is not enough majority, provided that the tour is notified 3 days in advance.
In case of cancellation of the tour, Ayas Turizm has to notify the cancellation personally. There is no right to compensation because the legal process.
Make sure you take all your belongings with you when you leave the vehicles and hotels we use during the trip, Ayas Turizm is not responsible for your lost belongings.
Our guests who have registered for the tour have the right to cancel free of charge up to 30 days before. If the tour date is less than 30 days, a 30% penalty is applied, and if it is 20 days or less, a 100% penalty is applied. The participant has to submit the report (signed by the Chief Physician) from the State Hospitals in Turkey, which is submitted with the cancellation request.
ABOUT CANCELLATION RETURN INSURANCE PACKAGE AND MANDATORY TRAVEL INSURANCE
Cancellation refund assurance package; From the day of the tour; It offers an unconditional 100% uninterrupted refund guarantee in case of cancellation or change up to 72 hours (3 days) before. Insurance fee for tours with accommodation is 50 TL per person.
Mandatory travel insurance; It is provided free of charge to all our guests by our agency. It covers the bankruptcy of the agency or the inability to provide package tour services for any reason. It is not health insurance and does not cover treatment costs. (Private Health Insurance is Private Expenditure for the Guest)
VEHICLES TO BE USED ACCORDING TO THE NUMBER OF PEOPLE
Buses: Used for 32 - 54 Person Numbers. Mercedes Travego/Tourismo, Neoplan Cityliner/Tourliner, Temsa Safir/Marathon, Man Fortuna
Midibuses: Used for 20 - 31 Person Numbers. Isuzu Turquoise, Otokar Mega
Minibuses: Used for up to 19 persons. VW Crafter, Mercedes Sprinter
All guests are deemed to have made the sale of the Tour by accepting the above-mentioned items.
OUR TOUR PROGRAMS ARE PREPARED IN ACCORDANCE WITH CONSUMER LAW NO 6502.
1. PARTIES
This Agreement has been signed between the following parties within the framework of the terms and conditions set forth below.
'BUYER' ; (hereinafter referred to as "BUYER" in the contract)
NAME SURNAME:
ADDRESS:
'SELLER' ; (hereinafter referred to as "SELLER" in the contract)
NAME SURNAME:
ADDRESS:
By accepting this contract, the BUYER accepts in advance that if the subject of the contract approves the order, it will be under the obligation to pay the price of the reservation and the additional fees, if any, such as additional request fee, tax, and that it has been informed about this issue.
2. DEFINITIONS
In the application and interpretation of this contract, the terms written below shall express the written explanations against them.
MINISTER: Minister of Customs and Trade,
MINISTRY: Ministry of Customs and Trade,
LAW: Law on Consumer Protection No. 6502,
REGULATION: Distance Contracts Regulation (OG:27.11.2014/29188)
SERVICE: The subject of any consumer transaction other than the supply of goods made or promised to be made in return for a fee or benefit,
SELLER: The company that offers goods to the consumer within the scope of its commercial or professional activities or acts on behalf of or on behalf of the supplier,
BUYER: The natural or legal person who acquires, uses or benefits from a good or service for commercial or non-professional purposes,
SITE: The website of the SELLER,
BOOKING PERSON: The natural or legal person who requests an event or service through the website of the SELLER,
PARTIES: SELLER and BUYER,
AGREEMENT: This contract concluded between the SELLER and the BUYER,
GOODS or SERVICE: It refers to the movable goods subject to shopping and the software, sound, image and similar intangible goods or services prepared for use in the electronic environment.
3. SUBJECT
This Agreement covers the rights and obligations of the parties in accordance with the provisions of the Law No. 6502 on the Protection of the Consumer and the Regulation on Distance Contracts, regarding the sale and performance of the service price, the qualifications of which are specified below and the sales price, which the BUYER has made an electronic reservation through the website of the SELLER. regulates.
Prices listed and announced on the site are sales prices. Advertised prices and promises are valid until they are updated and changed. Prices announced for a period of time are valid until the end of the specified period.
4. SELLER INFORMATION
Title : Ayas İsos Turizm Seyehat Otomotiv Ticaret Limited Şirketi (Ayas Turizm)
Address : Kurtuluş Mahallesi 1432 Sokak No 1/A İskenderun/HATAY
Phone : +90 326 617 67 17
Fax : +90 326 617 67 27
E-mail : info@ayasisostravels.com
5. BUYER RESERVATION INFORMATION
Booker
address
Phone
Fax
Email/username
6. INSTITUTIONAL INFORMATION OF THE BOOKING PERSON, IF ANY
Corporate Title if Name/Surname
Address
Phone
Fax
Email/username
7. INFORMATION OF THE SERVICE SUBJECT TO THE AGREEMENT
7.1. The basic features of the service (type, quantity, brand/model, number, clear and accurate information, clear and clear information) are published on the website of the SELLER. If the campaign is organized by the seller, you can review the basic features of the relevant service during the campaign/discount/event. It is valid until the date of the campaign / discount / event.
7.2. The prices listed and announced on the site are the sales price of the service. Advertised prices and promises are valid until they are updated and changed. Prices announced for a period of time are valid until the end of the specified period.
7.3. The sales price of the contracted service, including all taxes, is shown below.
Service Description
Number of Persons
Unit price
Subtotal
(VAT included)
Reservation tax Amount
Total :
Payment Method and Plan
Vendor Web Address
Number of people to be delivered
Invoice Details
Recipient's Address
Reservation Date
delivery date
Delivery method
7.4. The cost of all transactions for the content of the service will be paid by the BUYER.
8. INVOICE INFORMATION
Name/Surname/Title
Address
Phone
Fax
Email/username
Invoice delivery: The invoice will be delivered to the e-mail address of the people/institutions who made the reservation as an online invoice during each reservation, via an automatic online sending system.
9. GENERAL PROVISIONS
9.1.The BUYER accepts, declares and undertakes that he has read the preliminary information about the qualifications, sales price and payment method and delivery of the service subject to the contract on the website of the SELLER and that he is informed and gives the necessary confirmation in the electronic environment. BUYER's; Confirmation of the Preliminary Information in electronic environment, the e-mail address that must be given to the BUYER by the SELLER before the establishment of the distance sales contract, the basic features of the services booked, the price of the services including taxes, and the payment information are accepted, declared and committed in an accurate and complete manner. it does.
9.2.A copy of each contractual service is automatically copied and delivered to the person and/or organization to the e-mail address indicated by the BUYER or the BUYER, within the period specified in the preliminary information section of the website, depending on the distance from the BUYER's place of residence, provided that it does not exceed the legal period of 30 days. is done. If the service cannot be delivered to the BUYER within this period, the BUYER reserves the right to terminate the contract.
9.3.The SELLER undertakes to deliver the contracted service completely, in accordance with the qualifications specified in the reservation, and with the warranty documents, user manuals, if any, with the information and documents required for the job, and to perform the work in accordance with the standards, in accordance with the standards, in accordance with the legal regulations, free from all kinds of defects. It accepts, declares and undertakes to protect and increase the quality of service, to show the necessary care and attention during the performance of the work, to act with prudence and foresight. This subject is deemed to be the same for online sales or reservations.
9.4.The SELLER may supply a different service with equal quality and price, by informing the BUYER and by obtaining his explicit approval, before the contractual performance obligation expires.
9.5.The SELLER accepts, declares and undertakes that if the fulfillment of the service subject to the order becomes impossible, if it cannot fulfill its obligations under the contract, it will notify the consumer in writing within 3 days from the date of learning, and will return the total price to the BUYER within 14 days.
9.6.The BUYER accepts, declares and undertakes that he will confirm this contract electronically for the implementation of the contractual service, and that if the contractual service fee is not paid and/or canceled in the bank records for any reason, the SELLER's obligation to deliver the contractual service will expire.
9.7.If the service fee is not paid to the SELLER by the relevant bank or financial institution as a result of the unfair use of the BUYER's credit card by unauthorized persons after the service subject to the contract is sent to the person and/or organization at the e-mail address indicated by the BUYER or the BUYER, the BUYER It accepts, declares and undertakes that it will return the service in question to the SELLER within 3 days, at the SELLER's expense.
9.8.The SELLER accepts, declares and undertakes to notify the BUYER if the subject of the contract cannot be delivered within the service period due to force majeure situations that develop outside the will of the parties, unpredictable and prevent and / or delay the fulfillment of the debts of the parties. The BUYER also has the right to request from the SELLER to cancel the reservation, replace the service subject to the contract with its precedent, if any, and/or delay the execution period until the impeding situation disappears. In case of cancellation of the reservation by the BUYER, in the payments made by the BUYER in cash, the service amount is paid to him in cash and in full within 14 days. In the payments made by the BUYER by credit card, the service amount is returned to the relevant bank within 14 days after the reservation is canceled by the BUYER. The BUYER may take 2 to 3 weeks on average to reflect the amount returned to the credit card by the SELLER to the BUYER's account by the bank. accepts, declares and undertakes that it cannot be held responsible.
9.9.The SELLER's address, e-mail address, fixed and mobile phone lines and other contact information specified by the BUYER in the registration form on the site or updated later by him, via letter, e-mail, SMS, phone call and other means, communication, marketing, notification and has the right to reach the BUYER for other purposes. By accepting this contract, the BUYER accepts and declares that the SELLER may engage in the above-mentioned communication activities.
9.10.The BUYER will check the contracted service before receiving it; will receive the service by accepting the change and cancellation conditions. The service received will be deemed to be appropriate. The responsibility of carefully protecting the service after delivery belongs to the BUYER. If the right of withdrawal is to be used, the service should not be used. The invoice must be returned.
9.11. If the BUYER and the credit card holder used during the order are not the same person or if a security vulnerability is detected regarding the credit card used in the reservation before the service is rendered to the BUYER, the SELLER shall submit the identity and contact information of the credit card holder, the credit card used in the order belonging to the previous month. It may request from the BUYER to present the statement or a letter from the bank of the card holder stating that the credit card belongs to him. The reservation will be frozen until the BUYER provides the information/documents subject to the request, and if the aforementioned demands are not met within 24 hours, the SELLER has the right to cancel the order.
9.12.The BUYER declares and undertakes that the personal and other information provided while subscribing to the website belonging to the SELLER are true, and that the SELLER will immediately indemnify all damages, in cash and in advance, upon the first notification of the SELLER.
9.13.The BUYER accepts and undertakes from the beginning to comply with the provisions of the legal regulations and not to violate them when using the website of the SELLER. Otherwise, all legal and penal liabilities that may arise will bind the BUYER completely and exclusively.
9.14.The BUYER may not use the SELLER's website in any way that disrupts public order, violates general morality, disturbs and harass others, for an unlawful purpose, infringing on the material and moral rights of others. In addition, the member cannot engage in activities (spam, virus, trojan horse, etc.) that prevent or make it difficult for others to use the services.
9.15.Links to other websites and/or other content that are not under the control of the SELLER and/or owned and/or operated by other third parties may be given over the website of the SELLER. These links are provided for the purpose of providing ease of orientation to the BUYER and do not support any website or the person who operates that site and do not constitute any guarantee for the information contained in the linked website.
9.16.The member who violates one or more of the articles listed in this contract will be personally and criminally liable for this violation and will keep the SELLER free from the legal and penal consequences of these violations. Also; In the event that the incident is referred to the legal field due to this violation, the SELLER reserves the right to claim compensation against the member due to non-compliance with the membership agreement.
10. RIGHT OF WITHDRAWAL
10.1. BUYER; In the event that the distance contract is related to the sale of services, the right to withdraw from the contract by refusing the reservation without any legal or criminal responsibility and without giving any reason, provided that the SELLER is notified within 14 (fourteen) days from the date of sending the reservation to the person / organization at the e-mail address indicated. can use. In distance contracts related to service provision, this period starts from the date of signing the contract. Before the expiry of the right of withdrawal, the right of withdrawal cannot be exercised in service contracts where the performance of the service has started with the approval of the consumer. The costs arising from the use of the right of withdrawal belong to the SELLER. By accepting this contract, the BUYER accepts in advance that he has been informed about the right of withdrawal.
10.2. In order to exercise the right of withdrawal, a written notice must be given to the SELLER by registered mail, fax or e-mail within 14 (fourteen) days, and the reservation must not be used within the framework of the provisions of the "Services for which the Right of Withdrawal cannot be exercised" regulated in this contract. If this right is exercised,
a) The invoice of the reservation delivered to the 3rd person or the BUYER, (If the invoice of the reservation to be returned is corporate, it must be sent with the return invoice issued by the institution when returning it. Order returns whose invoices are issued on behalf of the institutions cannot be completed unless a RETURN INVOICE is issued.)
b) Return form,
c) Reservations to be refunded must be made in full on time.
d) The SELLER is obliged to return the total price and the documents that put the BUYER under debt to the BUYER within 10 days at the latest from the receipt of the withdrawal notification and to receive the refund within 20 days.
e) If there is a change in the value of the service due to the BUYER's fault or if the return becomes impossible, the BUYER is obliged to compensate the SELLER's losses at the rate of the BUYER's fault. However, the BUYER is not responsible for the changes that occur due to the proper use of the reservation or service within the right of withdrawal period.
f) In case of falling below the campaign limit amount set by the SELLER due to the exercise of the right of withdrawal, the discount amount used within the scope of the campaign will be cancelled.
11. SERVICES THAT CANNOT BE USED WITH THE RIGHT OF WITHDRAWAL
Disposable services prepared in line with the BUYER's request or clearly personal needs and which are not suitable for return, bad weather conditions or reservations that are prone to weather hazards or that are likely to expire, are not performed by the BUYER after they are delivered to the BUYER, the reservation is not delivered. Services that are mixed with other services after their performance and cannot be separated due to their performance, In additions to periodicals such as newspapers and magazines, except those provided under the subscription or website membership agreement, Services performed instantly in the electronic environment or intangible reservations and audio or video recordings delivered instantly to the customer, According to the Regulation, it is not possible to return books, magazines, digital content, software programs, in case of data saving and data storage, in case of forgetting, delay or other specified reason by the BUYER. In addition, before the expiry of the right of withdrawal, it is not possible to exercise the right of withdrawal regarding the services that have been started with the approval of the consumer, as per the regulation.
12. CASE OF DEFERRED AND LEGAL CONSEQUENCES
The BUYER accepts, declares and undertakes that he/she will pay interest within the framework of the credit card agreement between the cardholder bank and the bank and be liable to the bank in case of default in the case of making the payment transactions with a credit card. In this case, the relevant bank may take legal action; may claim the costs and attorney's fees to arise from the BUYER, and in any case, if the BUYER defaults due to its debt, the BUYER accepts, declares and undertakes that he will pay the damage and loss suffered by the SELLER due to the delayed performance of the debt.
13. AUTHORIZED COURT
Complaints and objections in disputes arising from this contract, consumer problems in the place of residence of the consumer or where the consumer transaction is made, within the monetary limits specified in the law below, will be made to the arbitral tribunal or the consumer court. Information on the monetary limit is below:
Effective from 28/05/2014:
a) District consumer arbitration committees in disputes whose value is less than 2,000,00 (two thousand) TL, pursuant to Article 68 of the Law No. 6502 on the Protection of Consumers,
b) Provincial consumer arbitration committees in disputes whose value is less than 3,000,00 (three thousand) TL,
c) In the provinces with metropolitan status, applications are made to the provincial consumer arbitration committees in disputes with a value between 2,000,00 (two thousand) TL and 3,000,00 (three thousand) TL.
This Agreement is made for commercial purposes.
14. ENFORCEMENT
When the BUYER makes the payment for the service provided through the Site, it is deemed to have accepted all the terms of this contract. The SELLER is obliged to make the necessary software arrangements to obtain confirmation that this contract has been read and accepted by the BUYER on the site before the reservation takes place.
SELLER:
BUYER:
DATE: